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FAQs

Sample Event


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Donate FAQs

How do I find a participant's personal fundraising webpage?
Can I make a donation to a team?
Who should I make a check out to and where do I send it?
What happens if I check the checkbox to "cover processing fees"?
Are donations tax-deductible? What is your Tax ID number?
Do all donors receive a receipt?

Fundraising FAQs

What can I do if a check is written out to me personally?
Can I mail in a cash donation?
How quickly can I expect an online donation to post to my page?
How do I apply checks to my fundraising page?
A donor is requesting a Tax ID number; what is that and how can I get it?
Not all of my donors are showing up in the "Recent Donations" section of my page. Why?
Where can I find a list of the people who have donated to me?
How can I send a thank you email to my donors?